Certificate Johns Hopkins Medical Office Manager

Introduction to Ambulatory Healthcare Management

Provided a comprehensive understanding of the fundamental concepts and practices involved in managing ambulatory healthcare settings such as understanding the role of ambulatory care within the broader healthcare system, exploring key settings like outpatient clinics, physician practices, and urgent care centers, and mastering the unique challenges faced in these environments.

Learn More >>

  • Operations and Patient Safety for Healthcare IT Staff

    Course Certificates Taught by: Michelle J. Campbell and Maura McGuire, MD, CPC, FACP Completed by: Laura L Artman by February 1, 2025 Approximately 1 months at 10 hours a week to complete

  • Introduction to Cosmetic Science and Ingredients

    Instruction Olay – Procter & Gamble Instructor: Dr. Rolanda Wilkerson Learning Outcomes Learn about the evolution of cosmetic regulations and quality control Gain proficiency in safety assessments and regulatory compliance Identify the principles of quality systems in cosmetic manufacturing Master the formulation of stable and effective cosmetic products [...]

  • Call Center Customer Service

    Call Center Customer Service

    Practical experience in data entry and customer privacy, and the opportunity to evaluate sample interactions between a call center customer service representative and a customer. Create positive interactions with customers -De-escalate conflict with customers -Create solutions to customer problems -Describe the different roles in call center customer service

  • The Critical Role of IT Support Staff in Healthcare

    Course Certificates Taught by: Michelle J. Campbell and Maura McGuire, MD, CPC, FACP Completed by: Laura L Artman by February 1, 2025 Approximately 1 months at 10 hours a week to complete